Employment Program Manager- East Bay

About the Organization: 
80,000 youth ages 16-24 in the San Francisco Bay Area are disconnected from employment and education. Without connecting to school and work, these young people are at high risk to be poor, unemployed, homeless, or incarcerated throughout their adult lives. All youth should have the opportunity to transition to a fulfilling, economically sustainable adulthood.  

At New Door Ventures, we believe youth are assets. To connect young people to paid jobs and support, we offer two programs: Employment, and Education. We are currently seeking an Employment Program Manager to join our East Bay team.    

About the Program: 
New Door’s East Bay Employment Program is community-based and the program is run in partnership with two youth service organizations and two OUSD continuation high schools in Oakland, CA. Our goal is for youth to gain exposure to the Bay Area workforce and have a positive work experience where they can build skills that lead to their next employment opportunity.  Youth participate in a twoweek pre-employment training before starting a threemonth paid internship. Youth participants work in one of our two social enterprise businesses or at one of more than 100 local businesses. While in the program, youth also engage in weekly employment skills workshops and 1:1 case management sessions.  

New Door clients represent a population of under-served East Bay youth who face barriers to employment. A typical client profile has a combination of critical risk factors: a background in foster care, justice system involvement, significant substance abuse histories, experience of homelessness, connection with gang activity, and lack of positive adult supports. New Door emphasizes an outcome-focused approach to youth development and places high value on the power of relationships to transform the lives of our clients.   

About the Position:  

The Youth Employment Program Manager leads a team of youth development specialists to provide services associated with the Youth Employment program, giving direction and oversight with day-to-day operations, program development, staff development, and external relationships.  The Program Manager sets professional and operational standards for his/her team, with support from the Program Director.  The Program Manager contributes to the development of agency strategy and implements elements of the strategy involving the Youth Development Department.  The role is designed to collaborate with other agency leaders to assure the effective implementation of youth development programming and the achievement of desired program outcomes. The Program Manager provides program leadership, guided by the NDV core values, that strengthens the culture in service to the youth participants and community partners. 

Position Responsibilities: 

  • Supervise the youth employment program team, approximately 4-6 people  
  • Provide leadership in case management practice 
  • In cooperation with the Program Director, provide staff development and training 
  • Provide day-to-day management and supervision of staff and department operations  

Program Management  

  • Oversee operations of East Bay programming, ensuring that program content is effectively delivered, that pre-employment trainings, case management and skill building workshops are effective and that desired outcomes are achieved  
  • Support program intake process to help ensure that youth participants meet enrollment criteria and target population goals  
  • Work with New Door’s Business Partnership team and employment partners to ensure strong communication and collaboration  
  • In collaboration with the program director, develop relationships and partnerships with local youth serving organizations that can lead to participant referrals, specialized youth service referrals and program site partnerships 
  • Oversee operations of Youth Spaces assuring that activities are safe, well-supervised and consistent with agency policies and values 

Budget oversight 

  • Provide feedback on department budget in cooperation with Program Director 
  • Monitor team expenses and assure that department is within budget 
  • Case management and Client Support  
  • Provide guidance, oversight, task management for case management and client support services  
  • Develop relationships with community partners for referrals of youth participants and for complimentary support services 

Program Development and Evaluation  

  • In collaboration with the Program Director, provide feedback on the development of annual plan program operating plan, and ensure program goals and objectives are met over the course of the year 
  • Ensure program evaluation projects and tasks are implemented with fidelity to ensure program quality  

Youth Development 

  • Serve as a content expert in the area of youth development and training to department staff and agency staff.  Advocate for excellent youth development practice in all program services and operations 
  • Work with department leaders to integrate youth assets into program development, management and evaluation 
  • Support development of workshop curriculum and training 
  • Maintain referral relationships with community partners 

Program Evaluation and Quality 

  • Communicate program activities to internal and external constituencies including colleagues, board members, donors and other stakeholders 
  • In cooperation with the Evaluation and Learning team, implement systems to ensure program quality and innovation, monitor progress and ensure metrics are being documented and used to guide program fidelity and quality  

Development 

  • Support fundraising and development projects 
  • Providing data and content for outreach materials (Annual Impact Report, etc.) 
  • Supporting fundraising events and speaking engagements with youth participants 

Preferred Qualifications & Skills:  

  • 5+ years of youth development experience with demonstrated skills working with high-need adolescent to young adult aged youth 
  • Experience leading and managing a team of emerging professionals, with a focus on coaching and professional development 
  • Bachelor’s degree (or higher) in a related area or its equivalent 
  • Exceptional interpersonal, relationship-building, written and verbal communication skills 
  • Experience working with transitional aged disconnected youth, with demonstrated ability to manage and inspire young adults (ages 16-24)  
  • Detail-oriented with the ability to work in a fastpaced work environment  
  • Experience partnering/collaborating with community-based organizations, schools, and/or government agencies serving transition aged youth in Alameda County 
  • Desired, but not required: Bilingual language capabilities, preferably Spanish; Experience implementing restorative justice practices; Data analysis and grant management skills; Background in workforce development

Compensation Program Managers at New Door Ventures earn from the high $50’s annually dependent on experience. New Door offers a generous benefits package including: medical, dental, vision, matched 403(b) retirement savings plan, tuition reimbursement, 13 vacation days per year, commuter benefits, and 11 company holidays per year.  

Organizational Benefits
New Door Ventures challenges staff professionally and provides ample professional development opportunities and on-the-job growth. New Door culture is stimulating and motivating, populated with dedicated, intelligent staff and a strong, established leadership team. 

New Door Ventures is a safe space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from diverse backgrounds are strongly encouraged to apply. New Door Ventures is a 501(c)3 community-serving nonprofit and an Equal Opportunity Employer that strives to have a diverse team representative of the young people it serves.  

How to Apply: Pleassend your resume and a thoughtful cover letter letting us know why you think you’d be a great addition to our team. Please include Employment Program Manager, East Bay in the subject line and email the resume and cover letter to: staffing@newdoor.org 

**Submissions sent without a cover letter will not be considered.