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New Door Ventures

Staff Openings at New Door

Working at New Door

At New Door Ventures and our social enterprise businesses we are always looking to meet people who are interested in helping young adults prepare for the modern workforce. If you want to be part of a high performing team that serves the greater good -- both on a daily basis and over the long haul -- we want to hear from you. If you are interested in future opportunities with New Door Ventures or want to apply for a current, posted position, please send a cover letter and resume to staffing@newdoor.org.

New Door Ventures prepares disconnected youth for work and life by providing meaningful paid jobs, individualized case management, skill and job training workshops and educational support. We provide job internships through over 50 partnering businesses and our two social enterprises, Ashbury Images and Pedal Revolution. Our ultimate goal is that youth leave the path of disconnection and make a successful transition to an adulthood marked by sustained employment and positive engagement with their community. 

New Door Ventures was founded as Golden Gate Community, Inc. in 1981 by a Christian faith community that desired to provide compassionate service to San Francisco’s homeless. New Door has grown and changed through the years, but the desire to find creative and relational ways to give a hand-up rather than a hand-out remains deeply ingrained in our culture and continues to inform the way we approach our work. The organization is sustained through social enterprise revenues, individual donations and private and public grants.

CURRENT OPENINGS

Annual Fund Manager

The Annual Fund Manager will have primary responsibility for managing the organization’s annual giving efforts (donations <$5,000 annually), through strategy and execution of fundraising plans to sustain and increase the number of annual donors, and the size of individual donations. The ideal candidate will have experience working with and developing annual giving plans, as well as familiarity with event planning and volunteer engagement. The candidate will be able to quickly understand and articulate the needs and aspirations of New Door. The Annual Fund Manager should also be able to quickly recognize and seize a variety of donor opportunities, solve problems creatively, and build positive long-term relationships with prospects and donors.

Annual Fund:

  • Work with CDO to develop annual fund goals each year as part of the annual Development Plan.
  • Determine innovative strategies for increasing dollars raised through annual fund process, including more personalized approaches to connecting with donors; peer-to-peer fundraising and social media.
  • Develop cultivation, solicitation, and stewardship plans for annual fund donors (general plans for all donors, as well as plans specific to higher level donors and potential higher level donors).
  • Work closely with Major Gifts Officer to determine which annual fund donors should be moved to major gift prospects.
  • Determine strategies to properly steward and retain donors; decrease donor attrition.
  • Draft appeal letters, and coordinate mailing process.
  • Write custom gift receipts, notes and cards that reflect the organization’s tone and style.
  • Accurately track all donor and constituent communications, activities and moves management using SalesForce NGO Connect.
  • Export reports from NGO Connect to prepare monthly dashboard. Track and report on progress to goals including gifts, pledges and cash-flow projections. Identify wins, losses and areas of risk or concern.

Volunteer Relations and Engagement: 

  • Work with CDO and PD to develop and implement goals and objectives for volunteer program; work with cross-departmental team to execute volunteer program deliverables.
  • Promote the volunteer program to gain support of individual and corporate volunteers; implement effective strategies to recruit and retain volunteers; work with program team to orient, train, and steward volunteers; communicate key volunteer updates with teams.
  • Develop strategy and plans for volunteer to donor conversion.

Events:

  • Plan and manage annual fund events (1-2 per year)
  • Work with hosts to create unique cultivation events and tours to educate about New Door.   

Other: 

  • May also participate in grant writing and reporting as needed.
  • May be assigned special projects as needed.

Qualifications: 

  • Bachelor’s degree required.
  • 3-5 years of experience in annual fund - individual gifts fundraising 
  • Proven track record successfully soliciting individual, foundation and corporate donors.
  • Proven experience stewarding meaningful donor relationships.
  • Strong decision making skills with focus on quality and attention to detail.
  • Experience in developing effective fundraising communications, goals and strategy.
  • Excellent project management and organizational skills.
  • Effective written and oral communication skills 
  • A capacity to work in a diverse environment of people including at-risk youth, professional managers, customers, volunteers, highly engaged philanthropists, business consultants, public sector partners, agency board members, private foundation donors, individuals from the faith community, and highly committed staff members
  • Ability to enjoy working independently, with some degree of ambiguity; successful experience prioritizing and managing multiple tasks
  • A team player, willing to collaborate, share learning and insights, and support the achievement of the department’s and the organization’s greater goals.
  • Proficiency with development databases, finance software, Word, Excel, Outlook and PowerPoint. Salesforce experience highly preferred.
  • Personal integrity, flexibility, emotional maturity, and a high degree of accountability and ownership. Embrace and live out New Door Ventures’ values
Compensation:
  • Salary and benefits are attractive compared with nonprofits of a similar size.

CONTACT:

  • To apply, please submit a resume and a thoughtfully crafted cover letter to Staffing@newdoor.org. Please include “Annual Fund Manager” in the subject line. 

Major Gifts Officer 

Reporting to the Chief Development Officer, the Major Gifts Officer will have demonstrated experience soliciting, cultivating, and closing individual gifts at the five to six figure level. The Major Gifts Officer will provide oversight and leadership of the individual major gifts program, and s/he will be manage a portfolio of donors ($1K and above). The Major Gifts Officer will partner with the CEO, CDO, Board, and development staff to develop and execute the major gifts fundraising strategy and plans, including messaging and communications. 

Major Gifts Fund Development:

  • Partner with CDO to develop major donor fundraising plan and communications strategy, with input from the CEO and the Board, especially the Board’s Development Committee. Set annual fundraising and activity goals. 
  • Maintain a personal portfolio of at least 50 current and prospective donors ($1K and above), and grow this portfolio annually in both number and revenue. Communicate with donors through at least 70+ face-to-face solicitation, cultivation, and stewardship meetings annually.
  • Develop strategies for individual donors and donor prospects, ensuring each major donor has a strategy for cultivation, solicitation, close, and stewardship. Maintain the “moves management chart” and engage staff/board champions to conduct fundraising activities to advance donors and prospects to closure and stewardship phases. Meet regularly (monthly or quarterly) with these champions for updates and brainstorming/planning next steps.
  • Conduct ongoing research and learning in order to recommend appropriate next steps, creative pitches or presentations, and apply best practices. Prepare development plans and Donor Briefs for board members and ambassadors, and update at least once quarterly.
  • Manage stewardship of existing donors through annual stewardship plan including: written correspondence, F2F visits, personal calls, site tours, cards, proposals and prompt gift acknowledgement. 
  • Work with development team and development committee to plan and host major donor house parties, tours, volunteer experiences and events.

Communications:

  • Work with CEO and CDO to develop and refresh New Door’s messaging platform and case for giving for key stakeholders.
  • Develop messaging for targeted communications such as the Annual Report, Information Sheets, FAQ’s, and website. (Layout and material creation to be completed by Marketing Specialist).

Research, Data and Reporting 

  • Monitor weekly, monthly, quarterly and annual activity to achieve major gift revenue goals.
  • Accurately track all donor and constituent communications, activities and moves management using SalesForce NGO Connect. Maintain current and accurate Donor Briefs where applicable Debrief all meetings with board and staff; record activities and strategize next steps.
  • Conduct research using iWave Pro; prepare profiles/briefs and keep them updated, update notes in major donor records. Keep board ambassadors informed.
  • Export reports from NGO Connect to prepare monthly dashboard. Track and report on progress to goals including gifts, pledges and cash-flow projections. Identify wins, losses and areas of risk.
  • Manage budgets with CDO and reconcile records with accounting on a monthly basis.

Qualifications: 

  • Bachelor’s degree required. 
  • At least 3-5 years of experience in fundraising major gifts from individuals/families ($1K and above). 
  • Proven track record soliciting and closing five figure gifts and higher.
  • Proven experience stewarding meaningful donor relationships.
  • Takes initiative and ownership of goals and the efforts required to achieve outcomes.
  • Strong decision making skills with focus on quality, follow-through, and attention to detail.
  • Ability to elicit information from and provide guidance to people with a wide range of cultural and economic backgrounds, training and experience
  • Experience in developing effective fundraising communications, goals and strategy.
  • Excellent project management and organizational skills.
  • Effective written and oral communication skills 
  • A capacity to work in a diverse environment of people including at-risk youth, professional managers, customers, volunteers, highly engaged philanthropists and funders, business consultants, public sector partners, agency board members, individuals from the faith community, and highly committed staff members
  • Ability to enjoy working independently, and to handle change and some degree of ambiguity; successful experience prioritizing and managing multiple tasks
  • A team player, willing to collaborate, share learning and insights, and support the achievement of the department’s and the organization’s greater goals.
  • Proficiency with development databases, finance software, Word, Excel, Outlook and PowerPoint. Salesforce experience highly preferred.
  • Personal integrity and social/emotional intelligence and maturity
  • Willingness to embrace and live out New Door Ventures’ values

CONTACT:

To apply, please submit a resume and a thoughtfully crafted cover letter to Staffing@newdoor.org. Please include “Major Gifts Officer” in the subject line.

Part-time Sales at Pedal Revolution, our Social Enterprise

Pedal Revolution, a San Francisco nonprofit bicycle shop, is looking for a part-time salesperson to join our team.

Skills and requirements:

  • Knowledge and experience with differing styles of bicycles, bicycle parts, bicycle fitting necessary
  • Excellent customer service skills
  • Strong salesmanship skills
  • Friendly and outgoing attitude
  • Inventory management, organization, restocking
  • Able to work in a fast-paced environment, autonomously or with a team- having a sense of urgency to get tasks completed.
  • Able to multi-task and problem solve.
  • Engaging, upbeat customer interaction
  • Able to provide support to management, shop staff, and youth interns
  • Excited to support and engage with our social mission and work with our youth interns
  • A positive attitude, exceptional organizational skills, computer skills, POS experience and a detail orientated personality are required
  • Must be able to work weekend shifts and some weekdays
  • Women encouraged to apply.

COMPENSATION:

Commensurate with experience and includes commissions on sales.

If you'd like to check out the shop feel free to visit but we'd prefer to meet you after reviewing your resume and cover letter that tells us why you'd be a great match for our unique bike shop. Email your resume to [jwang at newdoor dot org] and let us know why you think you'd be a great addition to our team. In addition to your work history or resume, please submit professional, experience-related references and wage requirements.

AmeriCorps VISTA - Development and Marketing Systems Coordinator

Assist the Chief Development Officer and Development Manager with fund development software conversion from current systems (DonorWorks, Salesforce, and Excel) to NGO Connect, a new Salesforce tool that will streamline processes and create efficiencies. Work with the Community Relations and Marketing Specialist and Board led task force, to analyze current web presence and research/ develop effective communication strategies for constituent engagement.

Specific Responsibilities

1. System Evaluation and Implementation
a. Work with Development and Marketing team to implement the NGO Connect (Salesforce) as the new CRM for all donors, volunteers, prospects donors, and corporate partners
b. Assist implementation team in migrating donor data from existing systems to NGO Connect in order to best utilize platforms’ abilities
c. Begin to strategize new and advanced opportunities in fundraising and marketing based on new gathered data
d. Research and create new Development and Marketing Dashboards to best analysis fundraising and marketing efforts and report to the leadership team and BOD
2. Communication Evaluation
a. Research trends in demographical segmentation (example how to market millennials) to best advise future fund development and marketing strategy
b. Understand and evaluate current communication strategy and sit on Communication Task Force to best improve execution plan
c. Test and develop a new social media plan targeting segmented constituent groups amongst different platforms
d. Assess how staff and volunteers can continue social media management once strategy is developed and tested
3. Execution and Training
a. Work with Development Manager on NGO Connect presentation to the Executive team to highlight the cost benefit analysis, accomplished and adapted goals, and strategy on maintaining and utilizing data integrity
b. Create training material for staff presentation and training times
c. Investigate future growth opportunities for system: additional applications that may be beneficial to add to CRM package, free web sources, and potential external training sessions in Salesforce and nonprofit community

Qualifications:
  • At least two years relevant experience in a nonprofit organization.
  • Four year degree in relevant field. 
  • Self-starter and relatively self-managed; takes initiative to learn and ask for help when needed.
  • Possesses high attention to detail and high level of organizational and administration strength- able to develop systems of organization with minimal direction
  • Ability to track deliverables and details
  • Excellent written and oral communication
  • Proficiency with all Microsoft Office apps and Publisher, especially Microsoft Excel and PowerPoint 
  • Creativity, flexibility and adaptability in a highly dynamic and unstructured environment. Able to create a structure and process around new tasks or projects that have not been done before.

To apply for this AmeriCorps position, go to:

https://my.americorps.gov/mp/listing/viewListing.do?id=58784&fromSearch=true

Lana Is The Best

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