New Door Ventures is an early intervention employment and education program for high- potential transition-age youth (TAY) ages 16-24 who reside in Bay Area communities facing elevated levels of youth disconnection, socioeconomic challenges, and community stress.

Founded in 1981, New Door Ventures was borne out of the belief that by providing resources for youth to build foundational education and job skills, personal support, mentorship, and pathways to higher education and career opportunities, these young people can experience greater success in adulthood. Our strategies provide educational and economic mobility for TAY facing significant barriers to obtaining and retaining unsubsidized employment, empowering youth make successful transitions to adulthoods marked by economic independence and engagement with their community.

Since 2005, we have served more than 5,000, and directly employed over 2,700, TAY through our workforce readiness programs with demonstrable long-term impact. According to California’s Employment Development Department (EDD), 74% of our program graduates are employed 3 years after program exit — significantly higher than youth who began but did not complete the program (52%) and all California youth ages 16- 24 (40%). EDD wage data also demonstrates that youth who completed our program have higher average annual earnings of 40% one year after program completion and 200% two years after program completion than the year prior to entering the program.

To serve our Education Program we are currently hiring a
Postsecondary Education Advocate.

About the Opportunity:

The Post Secondary Education Advocatewill provide supportive services to youth as they access and apply for continuing education in the community college system. New Door’s Education Program is a dynamic combination of direct instruction – in critical thinking, language arts, and mathematics –and targeted, individualized exam preparation. We know that students reach their goals when they are engaging their whole selves, developing as learners and members of a community. Our individualized high school equivalency test preparation includes classroom instruction, tutoring, case management, and education bridging to career in which social-emotional learning is integrated into all instruction.

The Postsecondary Education Advocate will collaborate with not only various New Door Programs, but also with external community organizations and stakeholders. In addition to providing supportive services, the Postsecondary Education Advocate will demonstrate navigational knowledge of higher education institutions (ie: community college and 4-year universities) and their application processes.

The goal of this position is to support and assist the transition of young adults successfully into community college. The Postsecondary Education Advocate will deliver services and serve as a supportive system to encourage young people as they navigate the foundational beginning of their higher education journey, and to promote resilience and retention into graduation.

This role is non-exempt and is located on-site at both New Door’s San Francisco Mission District and Oakland, Uptown, locations. New Door employs a hybrid work location policy, with a 3:2 office/remote cadence. In office days are Tuesdays, Wednesdays, Thursdays org- wide. New Door offers comfortable, welcoming spaces, equipped to keep staff and clients protected from transmission of infectious disease. Office spaces are open-plan and shared with a collaborative, respectful team.

Who We’re Hiring:

Under the supervision of the Education Services Manager, the ideal candidate for Postsecondary Education Advocate will be a self-motivated and accountable contributor who demonstrates good communication skills and experience with different modes of communication, is a strong facilitator, able to lead motivational workshops, and has experience working with young adults or students in Post Secondary Education.

What Success Looks Like:

  • Passionately works as an advocate and support towards the growth and success of young people in reaching their Postsecondary Education
  • Build relationships with youth and staff to foster collaborative work partnerships
  • Communicates well with youth and has a healthy understanding of, and respect for, emotional and other boundary-setting
  • They enjoy working to meet goals, both individually and as part of a team, and are focused on the success of our youth throughout the program
  • Can self-manage and motivate, and experience in trauma-informed work has led them to be aware of self-care needs

Primary Responsibilities:

  • Youth Enrollment and Success (55%)
    • Full spectrum community college navigation assistance including application and enrollment, class registration, and post-application support
    • Identifying respective college programs, organizations, services, and affinity groups to support the build out participant support networks and encourage campus retention
    • program intake and enrollment, monitoring stipend payments, tracking student progress and experience, holding student case management meetings
    • Tracking participant progress and experience
    • Implement internal processes within our Apricot database for identifying, enrolling, and following up with youth that meet program eligibility criteria
    • Support individuals who have completed intake through next steps and consideration for program enrollment
  • Workshop Facilitation (30%)
    • Create and maintain a positive, highly interactive, respectful, and participatory learning environment
    • Conduct high quality workshops to support participant knowledge, promote academic skill building, student success habits and practices (ex. enrollment information, effective communication, time management, study techniques, work-life balance and wellness, etc.)
    • Collaborate with the Education Program manager to design and refine workshops
    • Assist in postsecondary education event planning alongside the Education Program manager
  • Outreach & Community Events (15%)
    • Promote and elevate the presence of the Education Program in the San Francisco and East Bay areas
    • Assist in recruiting participants and providing program information
    • Lead program information sessions on a scheduled basis
    • Support in the management of tracking systems for outreach and recruitment
    • Building partnerships with postsecondary education institutions and programs
    • Collaborate with youth development organizations to better support youth clients and identify prospective participants

Secondary Responsibilities:

  • Assist in the development and iterations of Postsecondary Education Services
  • Engage in professional development
  • Serve on internal task groups as requested
  • Complete special projects and assist with special events

Preferred Qualifications & Skills:

  • The equivalent of, or aBachelor’s degree (or higher) in a related area to education or social services
  • 1-3 years of experience with demonstrated effectiveness in preparing and supporting young adults with navigating Postsecondary Education
  • Familiarity and experience in navigating community college systems and processes
  • Familiarity with and respect of the communities to whom New Door delivers programming, as it applies to teaching, learning, and supporting professional learning communities
  • Exceptional interpersonal, relationship-building, written and verbal communication skills
  • Demonstrated ability to manage, inspire, and instruct young adults (ages 17-24)
  • Ability to work effectively with others, provide feedback and leadership that promotes collaboration and effectiveness
  • Ability to liaise with CBO’s, youth development programs, schools, and educational programs to form partnerships and increase opportunities for participants
  • Strongly knowledgeable in the Microsoft Office operating system, including SharePoint, Outlook, Teams, and Forms (CRM knowledge a plus, specificially Apricot or Salesforce NPSP)
  • An organized thinker who is comfortable with project management, and managing up
  • Excellent organizational and system building skills, highly detail oriented
  • A self-starter with strong problem-solving skills
  • Desired, but not required: Bilingual language capabilities, preferably Spanish


New Door Ventures Compensation Philosophy: we value our staff and strive to provide competitive compensation packages to attract and retain top talent in our sector. To that end, we employ a salary floor of $63,000.00/annually for full-time, youth-serving professional staff.

This Postsecondary Education Advocate position will earn between $63,000.00 and $65,000.00 depending on experience.Experience compared with requirements for the job, specialized skills and abilities relevant to the position, and competency level from novice to mastery are all considered in benchmarking individual pay.

In addition to cash compensation, New Door offers a generous benefit package including medical, dental, and vision insurance, matched 403(b) retirement savings plan, tuition reimbursement, commuter benefits, 13 vacation days per year, 10 sick days, 13.5 company holidays per year, and a paid year-end org-wide closure.

Organizational Benefits

New Door Ventures challenges staff professionally and provides ample professional development opportunities and on-the-job growth. New Door culture is stimulating and motivating, populated with dedicated, intelligent staff and a strong, established leadership team.

New Door Ventures is a safe space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from diverse backgrounds are strongly encouraged to apply. New Door Ventures is a 501(c)3 community-serving nonprofit and an Equal Opportunity Employer that strives to have a diverse team representative of the young people it serves.

How to Apply: Please send your resume and a thoughtful cover letter letting us know why you think you’d be a great addition to our team. Please include Postsecondary Education Advocate in the subject line and email the resume and cover letter to:

**Submissions sent without a cover letter will not be considered**