Youth Development Specialist - San Francisco

About the Organization: 
80,000 youth ages 16-24 in the San Francisco Bay Area are disconnected from employment and education. Without connecting to school and work, these young people are at high risk to be poor, unemployed, homeless, or incarcerated throughout their adult lives. All youth should have the opportunity to transition to a fulfilling, economically sustainable adulthood.   

At New Door Ventures, we believe youth are assets. To connect young people to paid jobs and support, we offer two programs: Employment (Youth Development), and Education. New Door is currently seeking a Youth Development Specialist to join our established, collaborative, Youth Development team.  

About the Program:
New Door has a vibrant team approach to our work with transitional age youth. All Youth Development Specialists work collaboratively to develop and execute youth programs, provide individual case management and support to a young person, and participate in the broader Bay Area youth employment community. New Door emphasizes an outcome-focused approach to youth development and places high value on the power of relationships to transform the lives of the young people we serve. The ideal candidate will share our commitment to personal integrity and advancing equity. 

New Door clients represent a population of under-served youth in San Francisco. A typical client profile has a combination of critical risk factors: a background in foster care, justice system involvement, significant substance abuse histories, experience of homelessness, connection with gang activity, and lack of positive adult supports. 

About the Position:
At New Door, Youth Development Specialists (“YDS”) provide case management, advocacy, and life and job skills training to youth with a goal of supporting youth to attach to future employment and education. New Door YDS have a dual role of case management as well as supervision to youth in their job-training internships or individualized work plansWork-site supervision includes working closely with site supervisors to whom interns report in order to ensure youth have all the tools they need to succeed in their assigned jobs.  

In addition to this core work, each YDS works on multiple special projects as needed, including (but not limited to), workshop curriculum development, outreach and recruitment, and collecting beneficiary feedback.   

This role is non-exempt and is located primarily on-site at New Door’s San Francisco location. Currently working remotely, NDV’s staff will return to in-person work in July of 2021. New Door’s spacious three-story building in the Mission District of San Francisco is a comfortable, welcoming space and is equipped to keep staff and clients protected from transmission of infectious disease. Office space is open-plan and shared with a collaborative, respectful team. Some in-city travel (for the purposes of case management and supervision) is expected.  

What Success Looks Like: 

  • Ability to confidently interact with staff at all levels of the organization. This includes our alumni and (occasionally) our board of directors  
  • YDS’ take initiative, particularly with respect to problem solving  
  • They have a healthy understanding of and respect for emotional and other boundaries with youth and are able to communicate their needs  
  • YDS’ have a high degree of social/emotional intelligence  
  • They enjoy working with external partners, are adaptable, and have a strong personal alignment with New Door’s Values 
  • They enjoy working to meet goals, both individually and as part of a team, and are focused on the success of our youth throughout the program 
  • Lastly, they are able to self-manage and motivate, and experience in trauma-informed work has led them to be aware of self-care needs and how to care for their colleagues 

Primary Responsibilities: 

  • Case Management. Caseloads are 8-10 youth at any one time. Meetings are in-person or digital 
  • Workshop Facilitation – both in-person and remote 
  • Job Training and Skill Development 
  • Program Design, Implementation, and Evaluation, including curriculum 
  • Relational and Organizational Support 
  • Community Outreach and Relationship Management with Employer site and Referral partners 
  • Case Notes and Documentation Maintenance 
  • Content creation and delivery on digital platforms, primarily Zoom, Google Classroom, Prezi, and PowerPoint 
  • Youth-centered Activities Coordination (post-Covid restrictions) 

Preferred Qualifications & Skills: 

  • 2+ years experience in direct service to Transitional Aged, disconnected youth populations, preferably in a youth employment program 
  • Demonstrated excellence in youth development philosophy, skills, and practice 
  • Comfort with digital interaction and tools including Zoom, Microsoft Office, Video facilitation & appearing on-screen in a variety of scenarios 
  • Outstanding facilitation and presentation skills 
  • Experience with and enjoyment of 1:1 case management; excellent interpersonal skills 
  • Demonstrated ability to manage, inspire, and instruct young adults (ages 16-24) 
  • Knowledge of San Francisco, Alameda, and / or Contra Costa County Transitional Age Youth population needs, available resources, and a network within similar community-based organizations 
  • Relationship building skills  
  • Agility and flexibility; successful work history within a scaling organization 
  • Self-motivated, comfortable with both independent and collaborative processes 
  • Strong oral and written communication skills 
  • Bachelor’s degree (or higher) in a related field or its equivalent 
  • Microsoft Office (Word, Excel, Outlook) and database user skills; Apricot Social Solutions knowledge a plus 
  • Touch typing 
  • Understanding of case notes and / or doocumentation 
  • Knowledge of the barriers that exist for historically oppressed people including those experiencing poverty, BIPOC, and LGBTQ+ individuals 
  • Desired, but not required: Bilingual language capabilities, preferably Spanish;  background in Workforce Development; history as a Credible Messenger 

Organizational Competencies 

  • Task and Client Management 
  • Focus on Impact and Effectiveness 
  • Interpersonal Skills 
  • Initiative, Learning, and Decision-making 
  • Self-Management

Compensation 

Youth Development Specialists at New Door Ventures earn from the high $40’s to low $50’s annually dependent on experience. New Door offers a generous benefit package including: medical, dental, vision, matched 403(b) retirement savings plantuition reimbursement, 13 vacation days per year, commuter benefits, and 13.5 company holidays per year.  

Organizational Benefits 

New Door Ventures challenges staff professionally and provides ample professional development opportunities and on-the-job growth. Youth Development Specialists have direct and significant impact on the lives of program participants, ensuring they receive the highest quality, most relevant work and life skill experience. New Door culture is stimulating and motivating, populated with dedicated, intelligent staff and a strong, established leadership team.  

New Door Ventures is a safe space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. BIPOC, LGBTQ++, and all Candidates from diverse backgrounds are strongly encouraged to apply. New Door Ventures is a 501(c)3 community-serving nonprofit and an Equal Opportunity Employer that strives to have a diverse team representative of the young people it serves.  

How to Apply: Please send your resume and a thoughtful cover letter letting us know why you think you’d be a great addition to our team. Please include YDS, San Francisco in the subject line and email the resume and cover letter to: staffing@newdoor.org Submissions sent without a cover letter will not be considered.