High School Education Services Manager

About the Organization

In the San Francisco Bay Area, there are over 20,000 youth aged 16-24 who are historically excluded from the education, employment, and social support they need to successfully transition to adulthood. The events that occurred in 2020 caused the already growing opportunity gap to expand exponentially.   

Founded in 1981, New Door Ventures was borne out of the belief that by providing resources for youth to build foundational education and job skills, personal support, mentorship, and pathways to higher education and career opportunities, these young people can experience greater economic opportunity and stability in independent adulthood.  97% of New Door youth are low-income people of color who are experiencing barriers to employment and education. 

In 2020, 321 youth were served through our employment, training, alumni services, education, case management and graduate services.  As a result, 86% of youth were employed and/or in school six months after graduating from New Door’s programs.  For our Education Programs, we have a six-year 90% average test pass rate for high school equivalency tests (GED/HiSet). Yet, we’ve identified that one of the biggest challenges and opportunities for youth is connecting with appropriate and engaging education supports leading to high school completion and then onto a career. Over the course of the last year, our results and analysis has shown that our Education Program works and is essential for young adults success they transition to independent adulthood.

To meet this need, we’re excited to announce that we’re hiring a High School Education Services Manager.

About the Opportunity:  

New Door clients represent a population of historically excluded youth in the Bay Area. A typical client profile has a combination of critical risk factors: a background in foster care, justice system involvement, significant substance abuse histories, experience of homelessness, connection with gang activity, and lack of positive adult supports. The Manger of High School Education Services will lead an expansion of New Door’s high school equivalency services (GED/HiSet).

New Door’s Education Program is a dynamic combination of direct instruction – in critical thinking, language arts, and mathematics – and targeted, individualized exam preparation. We know that students reach their goals when they are engaging their whole selves, developing as learners and members of a community. The Education Program offers individualized high school equivalency test preparation, classroom instruction, tutoring, case management, and education bridging to career in which social-emotional learning is integrated into all instruction.  

While you’ll be asked to work primarily from our San Francisco headquarters location (we’re located in the Mission District), we’ll ask that you travel to visit program sites and New Door community partners in Alameda and San Francisco Counties.

Who We’re Hiring:  Under the supervision of the Director of Transition Services, the ideal candidate for High School Education Services Manager will be a self-motivated and accountable leader who demonstrates effective program leadership and management skills, comfort working in an adaptive and innovative work environment, superior communication and interpersonal skills, and a commitment to advancing equity and economic mobility for youth.

What Success Looks Like:

  • Establishes New Door Ventures as a leading provider of high school education services. 
  • Develops sustainable and successful partnerships with a variety of stakeholders – CBOs, secondary schools, network partners and others.
  • Builds strong relationships across cross-functional teams at both the leadership and individual contributor levels. 
  • Inspires others around you to do their best work and help create a supportive environment that enables growth.

Primary Responsibilities:

  • Program Administration and Management (60%):
    • Manage and provide supervision to Education Team.
    • Manage Aztec Testing System ensuring students are pacing towards their goals
    • Prepare monthly reports and track student progress.
    • Design and iterate existing curriculum. 
    • Support development and monitoring of Education Program budget.
    • Lead Education Team’s development through trainings and professional development opportunities.
  • Instruction and Facilitation (40%):  
    • Apply New Door’s curriculum using appropriate and varied instructional approaches to engage young adult learners
    • Create a social environment that fosters learning, using a combination of traditional, digital and online resources
    • Demonstrate a respectful attitude toward all learners and understand the roles of choice, motivation and scaffolded support in creating a positive social environment
    • Maintain an engaging classroom space
    • Collaborate with Education Team to build education plans based on youth performance and progress
  • Community Outreach:
    • Elevate the visibility of the Education program.
    • Cultivate relationships with key education stakeholders in San Francisco and East Bay Communities.
    • Develop referral partnerships with CBO’s.
  • Data Analysis:
  • Collaborate with Evaluation and Learning team to gather and analyze data to make strategic programmatic decisions.
  • Maintain relevant aspects of New Door’s data tracking system accurately. 
  • Use data to create collateral and reports for funders and partners.

Preferred Qualifications & Skills:

  • Bachelor’s degree (or higher) in a related area or its equivalent.
  • At least 3 years of teaching and/or tutoring experience with demonstrated effectiveness in teaching topics such as English, writing, critical thinking, and test-taking skills.
  • Exceptional interpersonal, relationship-building, written and verbal communication skills.
  • Deep knowledge / experience / familiarity of the communities NDV delivers programming.
  • Demonstrated ability to manage, inspire, and instruct young adults (ages 17-24).
  • Ability to work effectively with others and manage others, when necessary, provide feedback, and leadership that promotes collaboration and effectiveness.
  • Ability to liaise with CBOs, youth development programs, schools, and educational programs to form partnerships and increase opportunities for participants.
  • Ability to use appropriate computer and reporting systems including Windows operating system, Microsoft Office Suite, and Outlook (Apricot or Salesforce knowledge a plus).
  • Desired, but not required: Bilingual language capabilities, preferably Spanish.


The High School Education Services Manager will earn $65-$70,000 annually dependent on experience. New Door offers a generous benefit package including medical, dental, and vision insurance, matched 403(b) retirement savings plan, tuition reimbursement, commuter benefits, 13 vacation days per year, 10 sick days, and 13.5 company holidays per year.

Organizational Benefits

New Door Ventures challenges staff professionally and provides ample professional development opportunities and on-the-job growth. New Door culture is stimulating and motivating, populated with dedicated, intelligent staff and a strong, established leadership team.

New Door Ventures is a safe space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from diverse backgrounds are strongly encouraged to apply. New Door Ventures is a 501(c)3 community-serving nonprofit and an Equal Opportunity Employer that strives to have a diverse team representative of the young people it serves. 

How to Apply: Please send your resume and a thoughtful cover letter letting us know why you think you’d be a great addition to our team. Please include High School Education Services Manager in the subject line and email the resume and cover letter to: staffing@newdoor.org 

**Submissions sent without a cover letter will not be considered**